đź“—
Processes
  • Intro
  • Getting Started
    • Your first day
    • General work ethic
    • Important contacts
    • Important Links
    • Team Communication
    • Remote work code of conduct
  • Product processes
    • Roles & Responsibilities
    • Meeting Structure
      • 1:1 Meetings
      • Design Kick-Off
      • Design Review
      • Dev Kick-Off
      • Estimation Meeting
    • How to Introduce a Feature
    • Writing Effective User Stories
    • Writing a Design Overview
    • Prioritization (with RICE)
    • How to roughly estimate as PM & Designer
    • Design Sprints
      • Setup/ Preparations
      • Monday
      • Tuesday
      • Wednesday
      • Thursday
      • Friday
      • Sprint Decision Making Process
      • Recruiting customers for Friday's interviews
    • Project Management - Product, Dev and Design
    • Definition of Ready (for development)
  • Stakeholder requests
  • Submit a Bug Report or Feature Request
  • Data Protection: User Deletion Requests
  • Testing structure
    • Testing mobile
    • Manual Regression Tests
  • Technology
    • Development Process
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Data Protection: User Deletion Requests

How to anonymize a user

  1. Get email associated with the account from user deletion request

  2. Open admin and navigate to “Users”

  3. Search for the user and copy user ID

    1. Example: https://admin.com/#/users/ecb31f97-dd0b-4ed4-af6a-3f80d68dbd69/show.

  4. Open google sheets “Deleted Users” and enter user info

  5. Open postman and provide your authToken

  6. Get user

    1. https://api.com/api/users/ecb31f97-dd0b-4ed4-af6a-3f80d68dbd69

  7. Delete user

  8. Get user again to check if deletion was successful

  9. Notify customer service that the customer account has been removed successfully (IMPORTANT)

The API call anonymized the user in the database but also removes it from chargebee, mailchimp and autopilot.

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Last updated 4 years ago

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